Below is a summary of frequently asked questions from zonvib.store customers.

1. What products do you sell?
   zonvib.store primarily sells various types of bags and related accessories, including:
   Handbags
   Backpacks
   Luggage
   and more.
   For specific product details, please refer to the listings on our website.
2. Where do you ship to?
   Currently, zonvib.store only supports shipping within the United States.
   On the website checkout page, the shipping country/region is fixed as the United States.
3. How long does it take to ship after placing an order?
   Orders are typically processed and shipped within 1–3 business days.
4. How long does shipping take?
   Standard shipping within the United States typically takes 5–10 business days.
   Actual delivery times may vary depending on the region, weather conditions, or logistics circumstances.
5. Which shipping carriers do you use?
   Depending on the specifics of the order, we may select one of the following carriers for delivery:
   USPS
   UPS
   FedEx
6. Can I cancel an order?
   If your order has not yet been shipped, you may contact customer service to request a cancellation.
   If the order has already been shipped, you may request a return after receiving the items, in accordance with our refund policy.
7. Can I return opened items?
   Yes.
   zonvib.store accepts return requests for both opened and unopened items, provided they meet the conditions outlined in our refund policy.
8. How long does it take to receive a refund?
   Once a refund request has been approved, it is typically processed within 3–7 business days.
   The actual time it takes for the funds to appear in your account depends on your bank or payment provider.